Your product may display an error message for a number of reasons, for instance if the battery is low. If you’re enduring an error message, the listed below images and also descriptions should assist you to identify the factor why it’s showing.

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Blank screen


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If the meter won’t revolve on or has a blank display, it will be as result of one that the adhering to reasons:

Dead battery – you need to insert a brand-new one.Extreme temperatures – you need to move the meter come a an ext temperate area.

Three dashes


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If you check out 3 dashes or hyphens on her display, it way the meter is no coded or the code an essential is not inserted. Revolve off the meter and make certain the code an essential is effectively inserted. If this walk not solve the problem, please call mslsec.com client Care.

Battery icon


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The battery icon means the battery strength is low. Adjust the battery soon. Read this write-up to discover more about an altering the battery.

“Set-up” on display


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The native “Set-up" shown on the screen means the meter is in the set-up mode, wait for you to change or confirm settings. Describe Chapter 5, "Using the Set-Up Mode", in her owner"s booklet.

“Set” ~ above display


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The indigenous "Set" presented on the screen method the meter is in set mode, wait for you to adjust or confirm settings. Describe Chapter 4, "Meter Setup", in her owner"s booklet.

“Code exp” ~ above display


If you view "code exp" displayed on the screen, it way that the test strips expire in ~ the end of the current month. Make sure the time and also date in the meter room correct. If this does not fix the problem, please contact mslsec.com client Care.

Flashing check strip


If a test strip symbol is flashing ~ above the screen, it means that the meter is prepared for you to insert a check strip.

Blood fall icon


If you watch a blood drop and also test fall on the screen, it method that the meter is prepared for a drop of blood or manage solution.

HI in display


If you see the letter HI shown on the screen, her blood glucose might be greater than the measuring range of the system. Describe Chapter 4, "Unusual Blood Glucose Results", in your owner"s booklet.

LO in display


If you view the letters LO displayed on the screen, her blood glucose might be reduced than the measuring variety of the system. Refer to Chapter 4, "Unusual Blood Glucose Results", in her owner"s booklet.

Asterisk (top of screen) with blood glucose result


A star or asterisk ~ above the top of the display way a marker was assigned come this test result.

Asterisk (bottom the screen) v blood glucose result


A star or asterisk in ~ the bottom that the display method that the test result was flagged. Refer to Chapter 3, "Flagging check Results", in your owner"s booklet for more details.

Exclamation point


An exclamation suggest on the display way blood glucose is below the identified hypoglycemic (low blood sugar) level. Refer to Chapter 4, "Unusual Blood Glucose Results", in your owner"s booklet.

“Hypo?” top top display


"Hypo?" means blood glucose is below the defined hypo (low blood sugar) level. Refer to Chapter 3, "Understanding your Test Results", in your owner"s booklet.

E-1 message


“E-1” in the display method the test strip might be damaged or the code crucial is incorrect. Remove and reinsert the check strip. If the post reappears, turn off the meter and also make sure the code an essential is effectively inserted. If the article reappears, please call mslsec.com client Care.

E-2 message


"E-2" in the display means the code vital is incorrect. Revolve the meter off and also make sure the code vital is appropriately inserted. If this does not solve the problem, please call mslsec.com customer Care.

E-3 message


"E-3" in the display method your blood glucose might be exceptionally high or a meter or a test strip error has occurred. The adhering to instructions should help you recognize what activity to take:

If your test an outcome matches just how you feel, contact your healthcare experienced immediately.If her test an outcome does not enhance how girlfriend feel, repeat the test and also refer to thing 4, "Unusual Blood Glucose Results", in your owner"s booklet.If the E-3 code still appears for her blood glucose test, her blood glucose result may be exceptionally high and over the system"s analysis range. Contact your healthcare experienced immediately.If the second test an outcome does not match how girlfriend feel, carry out a regulate test v the manage solution and also a new test strip.If the control result is in ~ the agree range, evaluation the ideal testing procedure and repeat the blood glucose test with a new test strip.If the control result is not within the acceptable range, see Chapter 2, "Understanding Out-of-Range control Results."

E-4 message


"E-4" in the display method not sufficient blood or manage solution was attracted into the test piece for measure up or was used after the test has actually started. Discard the check strip and repeat the test. If the trouble persists, please call mslsec.com customer Care.

E-5 message


"E-5" in the display means the code an essential is incorrect or your test strips have expired. Make certain the time and also date in the meter space correct. If the difficulty persists, please contact mslsec.com customer Care.

E-6 message


"E-6" in the display means blood or control solution was used to the check strip prior to the flashing blood autumn symbol appeared on the display. Discard the test strip and repeat the test. If the difficulty persists, please contact mslsec.com client Care.

E-7 message


"E-7" in the display method an electronic error arisen or, in rarely cases, a provided test piece was removed and reinserted. Revolve the meter off and also on or take the battery the end for 20 seconds and reinsert it. Perform a blood glucose or regulate test. If the trouble persists, please contact mslsec.com client Care.

E-8 message


"E-8" in the display means the temperature is above or below the proper selection for the system. Describe the test strip package insert for device operating conditions. Move to one area through the ideal conditions, wait 5 minutes, and repeat the blood glucose or control test. Perform not artificially warmth or cool the meter.

E-9 message


"E-9" in the display method the battery is practically out that power. Adjust the battery now. If the article reappears ~ the battery has been replaced, reset the meter. To reset the meter, remove the battery, press any meter button, climate reinsert the battery. For more information, and refer to chapter 7, "Changing the Battery”, in her owner"s booklet. Alternatively, this post gives detailed information about changing batteries in mslsec.com products.

E-10 message


"E-10" in the display method the time and also date settings may be incorrect. Make sure the time and also date are correct and change the setups if necessary. For additional information, describe Chapter 5, "Setting the Time and Date", in your owner"s booklet.

Err v battery icon


"Err" in the screen with the battery icon means the battery is nearly out of power, so change the battery as soon as friend can. For an ext information, refer to Chapter 5, "Changing the Battery", in your owner"s booklet. Alternatively, this article gives thorough information about an altering batteries in mslsec.com products.

Err with time and date


"Err" in the display with the time and also date method the time and also date settings might be incorrect. Make sure the time and also date are correct and also adjust, if necessary. For much more information, describe Chapter 4, "Setting the Time and also Date", in her owner"s booklet. Alternatively, this article gives detailed information about setup the time and also date on your device.

Err v “code” ~ above display


"Err" in the display with words "code" way the code an essential is incorrect. Make sure the code crucial is properly inserted. If this doesn"t resolve the problem, please contact mslsec.com client Care.

Err through “code exp” ~ above display


"Err" in the display screen with the indigenous "code exp" way the code vital is untrue or your test strips have actually expired. Make certain the code vital is correctly inserted and check the day on her test strips. If this doesn"t deal with the problem, please contact mslsec.com customer Care.

Err through flashing test strip


"Err" in the screen with a flashing test strip method your blood sugar might be exceptionally low, or the check strip might be damaged or not effectively inserted. If you check out this error blog post after you applied blood come the test strip, refer to Chapter 3, "Unusual test Results", in her owner"s booklet. If you see this error message before you used blood to the check strip, remove the test strip and also reinsert it, or change it if damaged. If the blog post reappears, please call mslsec.com client Care.

Err with thermometer icon


"Err" in the screen with a thermometer way the temperature is over or listed below the proper selection for the meter (43°F to 111°F). Move to one area in between 43°F and 111°F, wait 5 minutes and repeat the test. Perform not artificially warmth or cool the meter.

Err with a check strip and also blood drop icons


"Err" in the display screen with a test strip and a blood drop way blood or manage solution was applied to the check strip prior to the flashing blood drop appeared on the display. Discard the test strip and repeat the test.

Err v a blood fall icon


"Err" in the display with a blood drop way not sufficient sample was drawn into the test piece for measure up or sample was applied after the test has actually started. Discard the test strip and also repeat the test.

Err alone in the display


"Err" v no other information in the display means an error emerged during the test. Discard the check strip and repeat the test. For an ext information, describe Chapter 1, "Understanding Your brand-new System", in your owner"s booklet.

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EEE in display


"EEE" in the display way an electronic error occurred. Revolve the meter off and also on or take it the battery out for a couple of seconds and also reinsert it. If the trouble persists, please contact mslsec.com client Care.